Drop us a mail at feedback@indulgemall.com. We will try our best to communicate and settle between merchant and customer.
If the business has been shut down without our knowledge, please inform us by E-mailing us at feedback@indulgemall.com. We will be able to find the best solution possible.
Be sure that you have contacted the right E-mail or number. If the problem should persist, be sure to inform us and we will be happy to contact the merchant on your behalf.
We always want you to have a great experience shopping with Indulge. If you have a bad experience with a merchant, please let us know by E-mailing us feedback@indulgemall.com. We will investigate and make sure it does not happen again in the future.
If the merchant has conveyed to you that they will be no longer accepting vouchers, we will do our best to ensure you don't lose out. Often we'll be able to resolve the issue and the merchant will continue to accept your voucher, but if that fails then a refund may be an option. In any case, we recommend that you contact Customer Service by clicking on the 'I still need help' button so that we can record the issue, just in case you're the first person to hear about it.
We always want you to have a great experience using your indulge voucher. That's why if a merchant refuses to accept your unredeemed voucher, we kindly ask you to get in touch with us by clicking on the 'I still need help' button.